Contact Us

Our team is ready to help

Lost pet recovery  |  Available 24/7/365 |  1-866-375-7387 

Thank you for your inquiry. Our representatives are working hard to get back to you as soon as possible.

Pet insurance
Claims & customer service:
8 am-9 pm EST Mon.-Thurs. 
8 am-7 pm EST Fri. 
Closed – Sat. 
Closed – Sun.     

Media inquiry    

By mail:
P.O. Box 2150
Buffalo, NY 14240-2150 

Canada office:
PTZ Insurance Services Ltd. 
710 Dorval Drive, Suite 700 
Oakville, ON L6K 3V7 

US office:
PTZ Insurance Agency Ltd.
3315 Algonquin Road
Suite 310
Rolling Meadows, IL 60008

Connect with us 24/7: 1-866-375-7387