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Contact Us

Contact 24PetWatch

Lost Pet Recovery

Customers: 1-866-597-2424
Open 24-hours a day, 7 days a week, 365 days a year.

Shelters & Veterinarians - Microchip Sales: 1-866-597-2424
Hours: 8am-7pm Mon-Fri EST

Or write:
24PetWatch Microchip ID
P.O Box 2150
Buffalo, NY 14240-2150

Pet Insurance

Sales, Claims and Customer Service: 1-866-597-2424
Hours: 8am-9pm Mon-Fri EST
9am-6pm EST Sat

Or write:
24PetWatch Pet Insurance Programs
P.O Box 2150
Buffalo, NY 14240-2150

Medical Conditions cannot be noted, symptomatic or pre-existing prior to enrollment. Please refer to policy terms and conditions for full details. 24PetWatch Pet Insurance Programs are underwritten by Praetorian Insurance Company through PTZ Insurance Agency, Ltd., licensed in DC & all states.