24petwatch.com
 

Make a Claim
  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    24Petwatch Pet Insurance Programs
    P.O.Box 2150
    Buffalo, NY  14240-2150

    Call us toll free:
    1-888-897-7387

    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)

The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.

Protect Your Pet Today
 I heard about Pethealth through the Internet. My veterinarian also mentioned that Pethealth was known to handle their claims promptly and without hassle. One day, my cat Neo ate a pair of earplugs! First I took him to the veterinarian and then I called Pethealth to make sure the costs were covered. The customer care department was fantastic. Neo required extensive medical attention... surgery, medication, and overnight care. The bills were large, but I did not suffer financially - my claim was paid right away. Did I mention their staff were awesome?! Neo is now back to doing backflips in the air and talking my ear off. He is quite the chatterbox

Client: Jody Winder  Pet: Neo - Domestic Shorthair - 2 years old   Condition: Foreign Body Ingestion
Claim Submitted: $1332.40    Claim Paid: $1269.85