Make a Claim
  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    24Petwatch Pet Insurance Programs
    P.O.Box 2150
    Buffalo, NY  14240-2150

    Call us toll free:
    1-888-897-7387

    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)

The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.




I first heard about 24Petwatch Pet Insurance when I read an article in the New York Times about the topic of pet insurance. The article featured Pethealth and included your phone number and website in it. I saved the article and finally decided to take out a Pethealth policy about 8 months later. Just 1 month after I signed up for QuickCare Gold, my dog broke his tooth. The broken tooth was quite serious because a nerve had been exposed. I had the option of pulling the tooth or having a root canal completed. My vet strongly recommended the root canal treatment. I wouldn't have been able to afford one without my pet insurance coverage. Taiko is doing wonderful now, and looks great. Thank-you Pethealth.

Client: Sarah Di Laura    Pet: Pet: Taiko, German Shepherd/Lab Cross, age 2 1/2    Condition: Fracture
Claim Submitted: $234.30    Claim Paid: $1,156.48