Make a Claim
  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    24Petwatch Pet Insurance Programs
    P.O.Box 2150
    Buffalo, NY  14240-2150

    Call us toll free:
    1-888-897-7387

    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)

The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.

Protect Your Pet Today
 My husband had been to get an oil change and the men at the garage had kindly put a free bottle of windshield washer fluid in the back seat. However, they forgot to tell him. On the way home he stopped by the grocery store. Zoe, my 3-year-old boxer, was in the back seat and bit into and drank the washer fluid! Zoe was immediately sick and we rushed her to our local veterinarian. We were then hurried to the Animal Hospital where they were more equipped to deal with poisonings. At first they didn't think Zoe would make it, but she pulled through. She stayed in the hospital for 2 days. Without Pethealth Zoe would have been put down. Pethealth covered a huge amount of the bill. We heard about 24Petwatch Pet Insurance through our local veterinarian. Zoe has a great personality, is wonderful with children and the joy of my life.

Client: Dianna Siteman  Pet: Zoe, Boxer, 3 years old   Condition: Poison Ingestion
Claim Submitted: $1160.32    Claim Paid: $1110.32