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Report a Lost Pet

Lost a Pet?

Step 1

Call 24PetWatch at 1-866-597-2424 to report your missing pet - any time - day or night. Our pet recovery lines are open 24/7/365. Please have your microchip identification number ready so that we can process the information faster.

Step 2

A Pet Recovery Specialist will search our database and run a real-time search of all animals reported found.

Step 3

You will be immediately notified when your pet is located and we'll reunite you safely and quickly through our DirectConnect service.

There's more you can do to help recover your missing pet. Read our lost pet tips.

Found a Pet?

Step 1

If they have a collar tag, call us at 1-866-597-2424 immediately. We'll report the pet as found as well as contact the owner so they can be reunited with their pet.

If there is no collar tag, or if it is unreadable or scratched, take the pet to your nearest dog warden, vet or rescue centre so the pet can be scanned for a microchip.

Step 2

Vet clinics and shelters will call us immediately so we can reunite the owner and their pet.