24petwatch.com/petinsurance
 

Make a Claim
  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    24Petwatch Pet Insurance Programs
    P.O.Box 2150
    Buffalo, NY  14240-2150

    Call us toll free:
    1-888-897-7387

    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)

The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.

Protect Your Pet Today
 Our cat Curtis, fondly known as “The Little Guy,” only weighs 7 lbs. When he was about four years old, we decided to get him pet insurance from Pethealth at the recommendation of our vet. You see, Curtis has a sensitive digestive system and is on a special diet to help him through everyday life. Unfortunately you can’t predict everything. In this past year, Curtis has had two operations - one for foreign body ingestion and a second for gastroenteritis. After submitting our claim, Pethealth immediately reimbursed me for both operations and I am grateful for the role that Pethealth has taken in caring for Curtis' life. He loves his life and we love him. Thanks Pethealth!

Client: Margaret MacKayr  Pet: Curtis – Domestic Shorthair – 7 years old  
Condition:
Foreign body ingestion - Claim Submitted: $1949.88; Claim Paid: $1899.88
Gastroenteritis - Claim Submitted: $951.32; Claim Paid: $896.58