24petwatch.com/petinsurance
 

Make a Claim
  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    24Petwatch Pet Insurance Programs
    P.O.Box 2150
    Buffalo, NY  14240-2150

    Call us toll free:
    1-888-897-7387

    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)

The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.




After adopting my dog Sake from a shelter, I purchased my Pethealth policy online. I had looked into other programs and determined Pethealth's was the best option. I've been very happy with my pet insurance and very grateful that I took out the policy for Sake. She loves to play outside and somehow one-day she injured his ACL. When I contacted Pethealth, the representatives were very helpful and I received my check the week after I submitted my claim. Taking out 24Petwatch Pet Insurance was the greatest thing I have ever done. What an investment!

Client: Maryann McGinn    Pet: Sake, Mixed Breed    Condition: Cruciate Ligament Injury
Claim Submitted: $2845.75    Claim Paid: $2795.75